TERMS AND CONDITIONS

The company (DESTINOS MAGICOS PLUS TRAVEL S.A) ,and its representatives acts solely as intermediares for transportation companies, parks, restaurants, e.t.c. and shall not be liable in any way for losses, accidents, injuries, damage, schedule changes that may occurs.

RESERVATIONS

* Your credit card will be charged by PAYPAL or DESTINOS MAGICOS PLUS TRAVEL S.A with the total amount of the reservation.
* The total amount of the reservation is charged on-line and it will appear in your bank account within the next 36-48 hours after the transaction is made.
* Once the charge is confirmed, you will receive an e-voucher with all tour details.
* You must present the e-voucher when you make the check in or with your guide when you are boarding your tour or transfer
* The cardholder or the client on behalf, must sign the e-voucher when you are boarding the tour and must present a valid ID
* In case of Tropical storm or Hurricane, you can only change your tour dates, or change for another tour, the payments in this case and period of time are not refundable.

TOURS REFUNDS AND CANCELLATIONS

* Cancellations made 72 hrs before your service = 100% refund
* Cancellations made between 36 hrs and 48 hrs before your service = 80% refund
* Cancellations made between 24 hrs and 36 hrs before your service = 50% refund
* Cancellations made less than 24 hrs before your service = no refund
* No show = no refund
* These policies are not applied in cases of Hurricane, Tropical storms, or natural phenomenons, in this cases we will only re program your service